privacy policy

Effective Date: June 14, 2025

REACH Museum (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, register for programs, make a donation, or interact with us online.

This policy applies to both REACH Museum and the REACH Foundation, our affiliated nonprofit that manages donations and supports fundraising and educational efforts.

By using visitthereach.us, you agree to the practices outlined below. If you do not agree, please discontinue use of the site.


1. Information We Collect

Personal Information

We may collect the following personal details:

  • Name, email, phone number

  • Mailing address

  • Payment or donation information

  • Affiliation or organization (for program/event registration)

You provide this information voluntarily through:

  • Online donations or purchases

  • Membership or event registration

  • Contact forms or surveys

  • Email newsletter sign-ups

Non-Personal Information

We automatically collect non-identifying data like:

  • Browser type and IP address

  • Device and operating system

  • Site usage behavior (pages visited, time on site)


2. How We Use Your Information

Your data may be used to:

  • Process donations, memberships, and event registrations

  • Respond to inquiries

  • Improve website performance and user experience

  • Send marketing emails or newsletters (with consent)

  • Analyze audience trends for internal planning

  • Comply with legal and accounting obligations

Both REACH Museum and REACH Foundation may access and use your data for these purposes.


3. Cookies and Tracking

Our website uses cookies and similar technologies to improve usability and track visitor activity. You can disable cookies through your browser settings, though some features may not work properly.


4. Children’s Privacy

Our website and programs are not directed at children under 13, and we do not knowingly collect personal information from them online. If we learn we have collected such data, we will delete it promptly.


5. Email Communications

If you subscribe to our mailing list, you may receive updates from REACH Museum or the REACH Foundation. You can opt out at any time via the unsubscribe link in each email.


6. Data Security

We protect your data using industry-standard safeguards, including:

  • SSL encryption

  • Secure payment processing

  • Restricted access to personal data

While no system is 100% secure, we take every reasonable step to protect your information.


7. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Trusted service providers (e.g., payment processors, email platforms)

  • Legal authorities, if required by law

  • The REACH Foundation, for purposes of donor management and fundraising


8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes stated in this policy

  • Comply with tax or legal regulations

  • Maintain donation records as required for nonprofit operations


9. Your Rights

You may have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Withdraw consent for marketing communications

  • Object to or restrict certain data uses

To exercise these rights, contact us using the details below.


10. External Links

Our site may include links to external sites (e.g., partner museums or sponsors). We are not responsible for their privacy practices or content.


11. Updates to This Policy

We may update this Privacy Policy at any time. The updated version will be posted with the revised date.

Last Updated: June 14, 2025


12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

REACH Museum
1943 Columbia Park Trail
Richland, WA 99352
(509) 943-4100
visitthereach.us

For donation-related questions:
REACH Foundation
reachfoundationwa.org